The Benefits of Purchasing a Scooter From a Retailer
While shopping online from the comfort of home has become the norm for many, making a significant purchase like a mobility scooter is one situation where visiting a store and speaking directly with knowledgeable staff can make all the difference. In this quick guide, we explain the benefits of purchasing a scooter directly from a retailer.
Try Before You Buy
This is perhaps the most obvious answer. With so many mobility scooters on the market, finding the right one for you and your needs can be tricky. Browsing in person at your local mobility scooter shop can help you find the perfect match. You will be able to test the different makes and models of scooters before you purchase to ensure you are satisfied with your decision.
Safety Advice and Demonstrations
At Just Mobility, we proudly support the Safer Mobility Campaign, launched by Surewise in response to the growing number of mobility scooter collisions on UK roads. The campaign seeks to raise awareness of the risks faced by mobility scooter users and promote better education for all road users.
While mobility scooter users aren't always at fault for collisions, having proper training can significantly reduce the risk of accidents. When you buy from a shop, a trained expert will take the time to show you how to use your scooter safely, helping you build the confidence needed to travel safely and independently.
Expert Advice and Guidance
It takes out the guesswork when you have an expert to assist you with finding the best scooter for your needs. They may think of something you haven't thought about and be able to offer an alternative option that you hadn't considered. They will ask you questions such as whether it will need to fit in your car, what sort of terrain you will be using it on, and the distances you will need to travel on it. These answers will help them understand what you are looking for and suggest some suitable models for your requirements.
Proper Fitting and Customisation of Your Scooter
In a shop, staff can help adjust the seat, armrests, controls, and other parts to suit your height, weight, and comfort preferences. This ensures you leave with a scooter that is all ready to go.
Delivery and Setup Services
Some mobility scooters can be bulky and need to be put in a large car or van. Local shops often include home delivery and setup as part of the service, ensuring you can get your scooter home hassle-free.
After-Sales Support
When you buy from a local dealer, you also gain a valuable support system. If something goes wrong or you need maintenance, you can take our scooter back into the shop for them to have a look at. Many shops offer service packages, repairs, and warranty handling. With online purchases, you're often left dealing with distant manufacturers or navigating third-party return policies.
No Surprises
Buying online carries the risk of disappointment. Your mobility scooter could end up being the wrong size, an incorrect model, or have missing parts. When you buy in-store, what you see is what you get. You can inspect the scooter before purchase, reducing the chances of any unwanted surprises.
Visit your local mobility scooter shop to experience the expert support, guidance, and peace of mind that comes with in-person service. From choosing the right scooter to learning how to use it safely, your local specialists are there every step of the way.
To learn more about staying safe on the road, explore the Safer Mobility Campaign. You can also request your free safety guide and sticker bundle to help raise awareness and promote safer journeys for all mobility scooter users.
